Jan Pelser – Operations Manager
Monday: Mukhanyo’s library staff were trained on the first day of the week. In the last few years, all five regional centres have built up substantial library collections with thousands of books, as well as the ability to draw academic journals and other information from all over the world. But these facilities need to be optimally managed, which requires capable and well-trained full-time and part-time librarians. The training included advice about motivating and training students to make use of these facilities.
Tuesday: The second day was used to train the staff members involved with the implementation of the new POPI Act about the protection of personal information. In addition, Mukhanyo’s health and safety policy was discussed in detail.
Wednesday: On the third day, all support staff using Outlook and Office received further training. Although most trainees are regular users of this software, the training showed them that the platform has more utilities to enhance optimal usage and to save time, and thus improve efficiencies.
Thursday: The fourth day was used to coach several staff members about basic principles of management. Aspects such as planning, organising, leading and control were discussed in addition to aspects such as team building and co-operation.
Friday: The last day of the staff training week focused on Mukhanyo’s gardeners and cleaners together with staff from the Nakekela Christian Community Centre, a sister ministry with close ties to Mukhanyo that serves the terminally ill. They exchanged ideas and applications came forward with proposals to improve gardens (also vegetable gardens) and cleaning facilities.
It was a week well spent, according to Jan Pelser, Mukhanyo’s Operations Manager.
